Welcome to Socialight Architectural Lighting.

1. Introduction

Welcome to Socialight. By visiting our website or purchasing from us, you agree to these Terms of Service. These Terms apply to all visitors, customers, vendors, and users of our website and services (“Service”).

If you do not agree with these Terms, you must not access our website or use our services.

Socialight may update these Terms at any time. Your continued use of the website after changes are posted constitutes acceptance of those changes. We encourage you to check this page periodically.

Our online store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services.

2. Eligibility

You must be of legal age in your region to use our Services.

You agree not to use our products or Services for illegal purposes or in violation of local laws.

3. Account and Billing Information

You must provide accurate, complete, and current information when placing orders. You are responsible for updating your account and payment details promptly.

We reserve the right to cancel or refuse orders at our discretion. Limits may apply to quantities per person, household, or payment method.

4. Orders and Pricing

All product descriptions, images, and prices are provided for informational purposes. While we strive for accuracy, we cannot guarantee complete precision.

Prices, promotions, and availability may change without notice. Socialight may modify, discontinue, or remove products or services at any time without liability.

5. Promotions and Special Offers

5.1 Free Shipping

Socialight may offer free shipping promotions for qualifying orders. Terms and conditions may apply, including exclusions for returning customers, trade clients, or sale items. Free shipping applies to standard delivery within Australia unless otherwise stated.

5.2 Sales Events

All sales are final unless items are damaged on receipt.
Sales may be limited to online purchases and stock-dependent.
Payment deadlines must be met to secure promotional pricing.
Trade clients may not receive additional discounts.
Socialight may cancel orders in the event of pricing errors.

6. Product Warranty

Socialight products carry a minimum 24-month warranty against manufacturing defects.
Warranty coverage excludes installation labor, electrical work, and consumables like light globes unless explicitly included.
Socialight’s liability is limited to repair or replacement of defective items; shipping and labor costs may not be covered unless agreed in writing.

7. Shipping and Order Changes

Orders may not be redirected after dispatch without a fee. Fees are determined by courier re-routing costs plus administration and must be paid before the change is processed.

8. User Content

You may submit feedback, comments, or ideas. By doing so, you grant Socialight a worldwide, royalty-free license to use, modify, or distribute your content.

You must not post content that infringes on third-party rights, is unlawful, defamatory, offensive, or contains malware. Socialight reserves the right to remove content at our discretion.

9. Third-Party Services

Socialight may provide links or access to third-party tools and websites. These are offered “as-is” with no warranties. We are not responsible for third-party content, products, or services. Use at your own risk.

10. Prohibited Conduct

You may not:
Use our website for unlawful purposes or to violate regulations
Infringe intellectual property rights
Transmit viruses, malware, or spam
Harass, discriminate against, or threaten others
Collect or misuse personal data from other users
Circumvent security features
Violation may result in account suspension or termination.

11. Disclaimer and Limitation of Liability

Our Service and products are provided “as-is” and “as available.” Socialight does not guarantee uninterrupted, error-free, or secure access.

We are not liable for any direct or indirect damages, including lost profits, data, or revenue, to the fullest extent permitted by law.

12. Indemnification

You agree to indemnify and hold Socialight and its affiliates harmless from claims, damages, or expenses arising from your violation of these Terms or applicable law.

13. Termination

We may suspend or terminate your access at any time for breach of these Terms. Obligations incurred before termination survive termination.

14. Governing Law

These Terms are governed by the laws of Australia. Any disputes will be resolved under Australian law.

15. Contact Information

Questions regarding these Terms may be sent to: info@socialight.com.au